Going to Kansas City....what a great week. The weather in Kansas City was great and the training went well. It was a time to get to know our team better and we all enjoyed the evenings out.

You can tell by the smiling faces that is wasn't all work. Colin and Bob enjoyed sitting on the Fish Bench in front of Red Lobster on Metcalf Road. Sharon provided the navigation system to get us there and we all enjoyed a great dinner.

Those of you who have worked with Bob Patti remember he was called 212 because he was from New York. New Yorkers have a certain approach to the world and work that sets them apart.

If you want to set yourself apart from the crowd, read the book 212 and see that a single degree can make all the difference. Sometimes it is not the big things that make a difference but the small steps that make the difference big. Buy it and read it on the airplane between stops. Very easy read.