I just finished reading The Fred Factor by Mark Sanborn. It is a great book and a quick read. After reading it I think I want to be a Fred and follow the idea that everyone can choose to be exceptional. This is a book about Fred the Postman and I would recommend it to anyone who is building a team, managing a project, or wanting to make a difference in their lives. Some great concepts.."Measure what you Treasure", "no unimportant jobs, just people who feel unimportant doing their jobs." Go read it tonight and look at the world through glasses of awareness with a change in attitude, moving forward with action and making sure you accomplish something.